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Support
Questions, bugs, ideas: we read everything.
Email us: help@nomnomplanner.com
We usually reply within 2 business days. Telling us your device model and system version (iOS or Android) helps us help you faster.
Common questions
- How do I change my shop, budget or diet? Open Settings in the app; every onboarding choice can be changed there at any time.
- How do I manage or cancel my subscription? Subscriptions are handled by Apple or Google. On iPhone, open Settings, tap your name, then Subscriptions, and select NomNom. On Android, follow Google Play's subscription help.
- How do I get a refund? Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com, refunds for Google Play purchases by Google, see Google Play's refund help.
- Where is my data stored? Your meal plans and preferences live on your device. See our Privacy Policy for the details.
- How do I turn analytics off? In the app, open Settings and switch off “usage data” under “app settings”.
Contact form
Prefer not to open your mail app? Write to us here and we will answer by email.